diff --git a/.env.example b/.env.example
index 7e05cb5..958e5c7 100644
--- a/.env.example
+++ b/.env.example
@@ -56,7 +56,7 @@ LLM_API_VERSION=
 REDIS_URL=redis://localhost:6379/0
 
 # UI default page size (number of events shown per page)
-DEFAULT_PAGE_SIZE=25
+DEFAULT_PAGE_SIZE=24
 
 # Optional: privacy / access control
 # Hide entire services from users without PRIVACY_SERVICE_ROLES
diff --git a/backend/config.py b/backend/config.py
index 02f2b5c..4966a26 100644
--- a/backend/config.py
+++ b/backend/config.py
@@ -61,7 +61,7 @@ class Settings(BaseSettings):
     REDIS_URL: str = "redis://localhost:6379/0"
 
     # UI defaults
-    DEFAULT_PAGE_SIZE: int = 25
+    DEFAULT_PAGE_SIZE: int = 24
 
 
 _settings = Settings()
diff --git a/backend/frontend/index.html b/backend/frontend/index.html
index 1bacab4..706a16d 100644
--- a/backend/frontend/index.html
+++ b/backend/frontend/index.html
@@ -4,7 +4,7 @@
   <meta charset="UTF-8" />
   <meta name="viewport" content="width=device-width, initial-scale=1.0" />
   <title>Admin Operations Center</title>
-  <link rel="stylesheet" href="/style.css?v=11" />
+  <link rel="stylesheet" href="/style.css?v=12" />
   <script defer src="https://cdn.jsdelivr.net/npm/alpinejs@3.x.x/dist/cdn.min.js"></script>
   <script src="https://alcdn.msauth.net/browser/2.37.0/js/msal-browser.min.js" crossorigin="anonymous"></script>
 </head>
@@ -184,11 +184,7 @@
               <template x-for="(evt, idx) in askEvents" :key="evt.id || idx">
                 <article class="event event--compact">
                   <div class="event__meta">
-                    <span class="pill">
-                <span x-text="evt.display_category || evt.service || '—'"></span>
-                <span class="pill__action" @click.stop="addServiceFilter(evt.service || evt.display_category)" title="Include this service">+</span>
-                <span class="pill__action" @click.stop="removeServiceFilter(evt.service || evt.display_category)" title="Exclude this service">−</span>
-              </span>
+                    <span class="pill pill--clickable" x-text="evt.display_category || evt.service || '—'" @click="filterByService(evt.service || evt.display_category)" title="Filter by this service"></span>
                     <span class="pill pill--clickable" :class="['success','succeeded','ok','passed','true'].includes((evt.result || '').toLowerCase()) ? 'pill--ok' : 'pill--warn'" x-text="evt.result || '—'" @click="filterByResult(evt.result)" title="Filter by this result"></span>
                   </div>
                   <h3 x-text="evt.operation || '—'"></h3>
@@ -309,7 +305,7 @@
         accessToken: null,
         authScopes: [],
         filters: {
-          actor: '', selectedServices: [], search: '', operation: '', result: '', start: '', end: '', limit: 25, includeTags: '', excludeTags: '',
+          actor: '', selectedServices: [], search: '', operation: '', result: '', start: '', end: '', limit: 24, includeTags: '', excludeTags: '',
         },
         options: { actors: [], services: [], operations: [], results: [] },
         savedSearches: [],
@@ -402,6 +398,8 @@
               this.aiFeaturesEnabled = featBody.ai_features_enabled !== false;
               if (featBody.default_page_size) {
                 this.filters.limit = featBody.default_page_size;
+              } else {
+                this.filters.limit = 24;
               }
             } else {
               this.aiFeaturesEnabled = true;
@@ -571,9 +569,8 @@
 
             const saved = localStorage.getItem('aoc_filters');
             if (!saved && this.options.services.length) {
-              // Default: exclude noisy high-volume services
-              const noisy = ['Exchange', 'SharePoint', 'Teams'];
-              this.filters.selectedServices = this.options.services.filter((s) => !noisy.includes(s));
+              // Default: show all services (privacy controls handle exclusions server-side)
+              this.filters.selectedServices = [...this.options.services];
             } else if (saved) {
               try {
                 const parsed = JSON.parse(saved);
@@ -667,26 +664,15 @@
         },
 
         clearFilters() {
-          const noisy = ['Exchange', 'SharePoint', 'Teams'];
-          this.filters = { actor: '', selectedServices: this.options.services.filter((s) => !noisy.includes(s)), search: '', operation: '', result: '', start: '', end: '', limit: 25, includeTags: '', excludeTags: '' };
+          this.filters = { actor: '', selectedServices: [...this.options.services], search: '', operation: '', result: '', start: '', end: '', limit: 24, includeTags: '', excludeTags: '' };
           this.saveFilters();
           this.resetPagination();
           this.loadEvents();
         },
 
-        addServiceFilter(service) {
+        filterByService(service) {
           if (!service) return;
-          if (!this.filters.selectedServices.includes(service)) {
-            this.filters.selectedServices.push(service);
-            this.saveFilters();
-            this.resetPagination();
-            this.loadEvents();
-          }
-        },
-
-        removeServiceFilter(service) {
-          if (!service) return;
-          this.filters.selectedServices = this.filters.selectedServices.filter((s) => s !== service);
+          this.filters.selectedServices = [service];
           this.saveFilters();
           this.resetPagination();
           this.loadEvents();
diff --git a/backend/frontend/style.css b/backend/frontend/style.css
index 693e689..ebb07b1 100644
--- a/backend/frontend/style.css
+++ b/backend/frontend/style.css
@@ -376,31 +376,6 @@ input {
   background: rgba(249, 115, 22, 0.25);
 }
 
-.pill__action {
-  display: inline-flex;
-  align-items: center;
-  justify-content: center;
-  width: 16px;
-  height: 16px;
-  border-radius: 4px;
-  margin-left: 4px;
-  font-size: 11px;
-  font-weight: 700;
-  line-height: 1;
-  cursor: pointer;
-  color: var(--muted);
-  background: rgba(255, 255, 255, 0.06);
-  border: 1px solid transparent;
-  transition: all 0.12s ease;
-  vertical-align: middle;
-}
-
-.pill__action:hover {
-  color: var(--text);
-  background: rgba(125, 211, 252, 0.2);
-  border-color: rgba(125, 211, 252, 0.3);
-}
-
 .event h3 {
   margin: 0 0 6px;
   font-size: 17px;